Loudoun County has completed construction of a new 24-hour crisis center designed to provide immediate care to adults experiencing mental health and behavioral health emergencies, with the facility expected to open to the public in October.

County officials, state and federal representatives and community members gathered Saturday, Sept. 19, for a ribbon-cutting ceremony at the new Crisis Receiving and Stabilization Center in Leesburg.

The 20,500-square-foot facility will provide urgent psychiatric care, crisis assessment and stabilization, and short-term crisis stays under one roof, 24 hours a day, 365 days a year.

Perhaps most significantly, the center will operate under a “no wrong door” approach, meaning individuals seeking help will not be turned away.

“A person or family experiencing a mental health emergency deserves to receive appropriate treatment without stigma or judgement,” said Board of Supervisors Chair At-Large Phyllis J. Randall.

“As a caring county, Commonwealth and country, we must provide health care that improves long-term health outcomes focusing on preventative care and overall well-being,” Randall said.

“Loudoun’s new Crisis Receiving and Stabilization Center moves us towards that goal for all residents and all health conditions. As I regularly say, mental health is health.”

The center will offer three primary services: urgent psychiatric care; a 23-hour crisis assessment and stabilization unit; and a short-term stay crisis stabilization unit.

The facility is intended to address a significant gap in behavioral health care, including the shortage of available public and private psychiatric hospital beds in Loudoun and across Virginia.

Rather than relying solely on hospitalization or other emergency settings, the center will provide a dedicated location where adults in crisis can be assessed, stabilized and connected with appropriate care.

“We are grateful for the support for this center that we received from our leaders at all levels of government,” said Margaret Graham, director of Loudoun County’s Department of Mental Health, Substance Abuse and Developmental Services.

“This magnificent facility enables us to care for those whose calls for help are not always heard; the Crisis Receiving and Stabilization Center represents strength, light and hope.”

The Loudoun County Board of Supervisors initially approved the full construction and operating cost of the center. The county subsequently received $9.7 million in federal and state funding and regional grant awards.

The total budget for the facility was approximately $20.9 million.

Located at 16480 Meadowview Court in Leesburg, the center will be overseen by the Loudoun County Department of Mental Health, Substance Abuse and Developmental Services, with services provided under contract by Connections Health Services.

The center is expected to begin serving the public in October.

More information is available through Loudoun County’s Crisis Receiving and Stabilization Center page.